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Moscow starts to ease coronavirus lockdown

Anastasya Shkitina, correspondent: «The capital is gradually easing the lockdown and returning to its usual life. There are more and more people on the streets. However, there is still nowhere to go. All public places are mostly closed. But some of them are starting their work. For example, multifunctional centers were reopened on the 25th of May. The only entry requirements are face mask, medical gloves, and pre-registration».

As soon as the multifunctional centers opened their doors, Muscovites rushed to draw up, apply for and receive documents. Despite the fact that more than half of the services during the lockdown were available online, customers go not only for them, but for their usual life.

Aleksandra Shilkina, a Moscow resident: «We now have multifunctional centers that are the source of life for the entire population, as they provide various kinds of services. Therefore, this is a certain flag of the first step to normal life».

Aida Sarkhosyan became a witness of two "births" of this center: first, its opening, and now "reopening" after the lockdown. Along with the new uniform items -a face mask and medical gloves – she has additional responsibilities now.

Aida Sarkhosyan, service expert: «After each applicant, we wipe the table, counter, pen, platomats, and evaluation machines with antiseptic wipes».

In total, 88 centers have been operating in the capital since the end of last month. They provide almost one and a half hundred services, including those connected with the Ministry of Internal Affairs.

Nadezhda Nekrasova, the Head of the Multifunctional Center for provision of public and municipal services (MfSCs) in Nagorny, Nagatino, Sadovniki districts: «20 thousand visitors have already been registered in the city. But the volume of visitors that the Moscow MfSCs can now receive may reach 30 thousand people. We are ready and happy to see our visitors. Within the walls of the institution, there are no technical opportunities to register, but administrators and management staff meet visitors at the entrance. We help them to register via their mobile devices».

Metro employees can also boast of new responsibilities. Now, instead of travel tickets, they also sell personal safety equipment. Since May 12, face masks and medical gloves have become mandatory items in connection with the decree of the Moscow Mayor. Passengers without personal safety equipment will not be allowed to the metro platforms. Just like in beauty centers. After a two-month break, they are again ready to provide customers with beauty procedures, but only if they are healthy.

«As soon as the client comes in, we sanitize the lobby. Immediately we record the temperature of clients in the log (we do it with a non-contact thermometer), and in the morning we fill in the temperature log of our employees».

And only if the indicators are lower than 37, the client is allowed to take procedures. The flow of patients has been reduced significantly, and they can only accept one person per hour. According to the General Director of the clinic, Margarita Mozaleva, they are really glad that they are working now despite strict security measures. After all, so far the government has given the green light only to centers with a medical license. The paperwork took 2 weeks.

Margarita Mozaleva, General Director of EIVISSA CLINIC: «A lot of new guidelines in view of the situation of epidemiological safety in the country were released. They have tightened disinfection measures in medical institutions in two or four times. Based on the order, we wrote guidelines to our doctors, administrators and senior nurses how to behave».

One should behave very carefully and follow all the guidelines of The Federal Service for Surveillance on Consumer Rights Protection and Human Wellbeing (Rospotrebnadzor). Now all institutions are sterile: they have stored disinfection and personal safety equipment for three months in advance, according to the requirements. Since June 9, Moscow is moving step by step to its usual life. Very soon, the residents of the capital will be able to breathe freely, but still through a mask.

Anastasya Shkitina, correspondent
Kirill Palmovskiy, cameraman