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Technology

The impact of artificial intelligence on different industries

The pros and cons of advancing innovative technologies

The influence of artificial intelligence (AI) is steadily growing across various sectors, fostering creativity and enhancing productivity. Nonetheless, it also brings about significant apprehensions regarding job stability. This was reported by Pretoria News, a partner of TV BRICS.

In the realm of manufacturing, the advent of AI-powered robots and automated tools has resulted in the delegation of monotonous and repetitive tasks, once carried out by human workers, to machines.

Nevertheless, there is a rising demand in the industry for individuals proficient in operating and maintaining these novel systems. Technicians, engineers, and data analysts are highly sought after as businesses strive to optimise their processes through the utilisation of artificial intelligence.

Another sector where AI is transforming business is healthcare. Drug discovery, diagnosis, and treatment are being aided by the development of artificial intelligence-based tools and algorithms. Machine learning algorithms, for instance, can evaluate medical images and assist physicians in more accurately diagnosing illnesses. This enhances patient outcomes while freeing up medical staff members to work on more difficult assignments.

But questions have been raised concerning the moral ramifications of using artificial intelligence in healthcare on a large scale. It's important to address the severe issue of people being afraid that AI algorithms will misdiagnose them or prescribe the wrong medication. Achieving optimal health results requires striking the right mix between human experience and artificial intelligence assistance.

The development of artificial intelligence is also having a big impact on the customer service sector. Artificial intelligence-based chatbots and virtual assistants are being used more frequently to handle customer service demands. By responding quickly and accurately, these artificial intelligence systems can boost customer satisfaction and lessen the need for human agents to handle common requests.

Some customer service agents may be fired as a result of this, but it also gives them the chance to embark on more challenging and worthwhile assignments. Customer care representatives can focus on resolving challenging issues that call for human empathy and problem-solving abilities, offering individualised solutions that AI is unable to duplicate.

Job creation interventions

Governments everywhere are realising that they must address AI's disruption of the employment sector. Governments everywhere are realising the need to address AI's impact and assist people during this transition as it continues to transform the labour market.

Investing in advanced training programmes and retraining is one way to help workers adjust to the shifting needs of the labour market.

Governments should also collaborate with academic institutions and business executives to provide extensive training programmes that are tailored to the unique requirements of different industries.

Moreover, governments can play a crucial role in fostering collaboration between industry stakeholders, academia, and policymakers to help shape the future of artificial intelligence in a way that benefits society as a whole.

In addition, governments have the power to influence the future of artificial intelligence in a way that is advantageous to society at large by encouraging cooperation between academic institutions, industry players, and policymakers.

Photo: iStock

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